Service Technician (m/f/d) Security Technology

Welcome to Dresden!

The G&N Group is a multi-brand company that brings seven specialized firms under one roof: Braune Sicherheitstechnik, G&N Gefahrenmelde- und Nachrichtentechnik GmbH, Renz Sicherheitstechnik GmbH, SSP Schwachstrom-Partner GmbH, Wiesent Sicherheitssysteme GmbH, B + M Sicherheitstechnik Plauen GmbH, and Telroth ITKS.

We stand for the safety of people and buildings with several decades of experience in security and telecommunications technology. With 20 locations and about 600 employees, we offer exciting projects and secure prospects.

Become part of our team and help us shape a safe future.

At the Dresden location of BRAUNE GmbH, you'll work in an environment that combines the innovative power of the Saxon state capital with regional down-to-earthness. Between a high-tech hub, established industrial culture, and proximity to the Ore Mountains, a well-coordinated team with short decision-making paths awaits you. Here, modern tech, practical solutions, and Saxon reliability meet – future-oriented and personal at the same time.

Your role in the company

In this position, you are responsible for the professional installation, maintenance, and repair of security systems. You'll work independently on diverse projects and ensure our systems run reliably – from setup and commissioning to long-term support.

Your tasks at a glance:

• Independent assembly, installation, programming, and commissioning of intrusion detection systems (EMA), fire alarm systems (BMA), access control systems (ZuKo), video surveillance systems, voice alarm systems (SAA), and electro-acoustic systems (ELA)
• Creating and maintaining all technical documents like wiring plans, connection documents, and object sketches, including documentation according to the QM system
• Carrying out measurement and testing tasks according to current standards (DIN VDE, EN 54, DIN 14675) and creating the corresponding protocols
• Maintenance, repair, service, and troubleshooting on existing systems including detailed documentation
• Communication and coordination with customers, clients, and suppliers as well as customer briefings, training, and on-site, telephone, or remote support
• Recording customer info, e.g., regarding order expansions, customer wishes, or satisfaction, and working closely with the project manager on order billing
• Participation in on-call service

What makes you stand out

• Completed vocational training in electrical engineering, information and communication technology, or similar fields, e.g., electronics technician for energy and building technology, electronics technician for devices and systems, information electronics technician, or IT specialist for system integration
• Several years of professional experience in electrical engineering, security technology, or IT system technology
• Practical experience in assembly, service, commissioning, and maintenance of security systems
• Solid knowledge in at least one of these areas: intrusion detection (EMA), fire alarms (BMA), video surveillance, access control, voice alarms (SAA) / electro-acoustic systems (ELA)
• Knowledge of relevant standards: DIN VDE, EN 54, DIN 14675, DIN 4102, MLAR
• Basic knowledge of business administration, IT, and computers
• Independent, structured, and solution-oriented way of working
• High reliability, commitment, and willingness to perform
• Strong communication skills, teamwork, and a clear focus on the customer
• Confident, reliable, and friendly demeanor
• Business-fluent German skills (C1)
• Driver's license class B

Your benefits with us

• Permanent employment contract
• A crisis-proof industry
• 28-30 days of vacation
• 40-hour work week
• Modern measuring and testing equipment as well as communication tools (iPhone, iPad)
• A company car, also for private use (1% rule)
• Assignments usually within a maximum 100 km radius of the branch
• Home every evening ("sleep in your own bed")
• Weekend shifts are rare to non-existent
• Longer assignments over several days only with explicit consent
• Training and further education opportunities for professional and personal development
• Option for mobile working
• Private pension scheme (salary conversion)
• JobRad (bike leasing)
• SpenditCard with €50.00 top-up per month / extra top-up for birthdays
• Team events
• Possibility of non-cash benefits