Service Technician (m/f/d) for Fire Alarm and Voice Alarm Systems (BMA / SAA)

Welcome to Hamburg Barsbüttel!

The G&N Group brings together several specialized companies like G&N, SSP, Braune, Renz, Knell, and Telroth under one roof. Together, we represent almost 60 years of combined expertise in security and telecommunications technology, from fire alarm and voice alarm systems to comprehensive security solutions for businesses of all sizes.

As part of our team of over 500 colleagues, you'll work on exciting projects with cutting-edge technology and directly contribute to making people and businesses safer. Here, you have the chance to make a real impact for our customers and for a secure future.

Our location in Hamburg Barsbüttel is in one of Germany's most exciting metropolises. Here, you'll find modern office spaces, a well-connected team, and diverse projects in a dynamic environment.

Your Role in the Company

As a Service Technician, you're responsible for the proper installation, maintenance, and servicing of fire alarm systems (BMA) and voice alarm systems (SAA). You work independently on projects, ensure the reliability of our systems, and are on standby for quick responses when needed.

Your tasks at a glance:

• Installation, programming, and commissioning of BMA and SAA
• Maintenance, servicing, and troubleshooting of existing systems, including documentation
• Creation and maintenance of technical documents (wiring diagrams, connection documents, object sketches)
• Performing measurement and testing tasks according to applicable regulations
• Communication and coordination with customers, as well as conducting on-site or remote training sessions
• Recording customer information and closely collaborating with project management for order billing
• Participation in on-call service

What Sets You Apart

• Completed vocational training in electrical engineering, information and communication technology, or similar fields, e.g., Electronics Technician for Energy and Building Technology, Electronics Technician for Devices and Systems, Information Electronics Technician, or IT Specialist for System Integration
• Several years of experience in BMA and SAA, installation, service, commissioning, and maintenance
• Knowledge of relevant standards: DIN VDE, EN 54, DIN 14675, DIN 4102, MLAR
• Class B driver's license
• Independent, structured, and solution-oriented work style
• Strong communication skills, teamwork, and customer orientation
• Confident, reliable, and friendly demeanor
• Basic knowledge of business management, IT, and computing
• Fluent German language skills

Your Benefits with Us

• Permanent employment contract
• A crisis-proof industry
• 30 days of vacation
• 40-hour workweek
• Modern measuring and testing equipment, as well as communication tools (iPhone, iPad)
• A company car, also for private use (1% rule)
• Weekend assignments are rare to non-existent
• Longer assignments over several days only with explicit consent
• Opportunities for professional and personal development
• Private pension plan (salary conversion)
• JobRad
• Team events
• Possibility of performance-related benefits