Service Technician (m/f/d) Security Technology

Welcome to Essen!

The G&N Group brings together several specialized companies like G&N, SSP, Braune, Renz, Knell, and Telroth under one roof. Together, we represent almost 60 years of combined expertise in security and telecommunications technology, from fire alarm and voice alarm systems to comprehensive security solutions for businesses of all sizes.

As part of our team of over 500 colleagues, you'll work on exciting projects with cutting-edge technology and directly contribute to making people and businesses safer. Here, you have the chance to truly make a difference for our customers and for a secure future.

In our modern office in Essen, you'll find bright, high-tech workspaces in the heart of one of the most important technology and innovation centers in the Ruhr area. Essen stands for technological progress, energy expertise, and digital transformation – shaped by companies in the fields of electrical engineering, network technology, energy technology, and IT infrastructure. This environment creates ideal conditions for forward-thinking work and collaboration with strong regional partners.

Your Role in the Company

In this position, you're responsible for the proper installation, maintenance, and servicing of security systems. You work independently on a variety of projects, ensuring our systems function reliably – from setup to commissioning to long-term support.

Your tasks at a glance:

• Independent assembly, installation, programming, and commissioning of intrusion detection systems (EMA), fire alarm systems (BMA), access control systems (ZuKo), video surveillance systems, voice alarm systems (SAA), and electroacoustic systems (ELA)
• Creation and maintenance of all technical documents like wiring plans, connection and activation documents, and sketches of the object, including documentation according to the QM system
• Performing measurement and testing tasks according to applicable standards (DIN VDE, EN 54, DIN 14675) and creating corresponding protocols
• Maintenance, servicing, and troubleshooting of existing systems, including detailed documentation
• Communication and coordination with customers, clients, and suppliers, as well as customer briefings, training, and support on-site, by phone, or remotely
• Capturing customer information, e.g., regarding order extensions, customer requests, or customer satisfaction, and close collaboration with the project manager on order billing
• Participation in on-call service

What Sets You Apart

• Completed vocational training in electrical engineering, information and communication technology, or comparable fields, e.g., electronics technician for energy and building technology, electronics technician for devices and systems, information electronics technician, or IT specialist for system integration
• Several years of professional experience in electrical engineering, security technology, or IT system technology
• Practical experience in assembly, service, commissioning, and maintenance of security systems
• In-depth knowledge in at least one of the areas: intrusion detection systems (EMA), fire alarm systems (BMA), video surveillance, access control, voice alarm systems (SAA) / electroacoustic systems (ELA)
• Knowledge of relevant standards: DIN VDE, EN 54, DIN 14675, DIN 4102, MLAR
• Basic knowledge of business management, IT, and computing
• Independent, structured, and solution-oriented work style
• High reliability, commitment, and willingness to perform
• Strong communication skills, teamwork, and pronounced customer orientation
• Confident, binding, and friendly demeanor
• Fluent German skills (C1)
• Class B driver's license

Your Benefits with Us

• Permanent employment contract
• A crisis-proof industry
• 30 days of vacation
• 40-hour workweek
• Modern measuring and testing equipment as well as communication tools (iPhone, iPad)
• A company car, also for private use (1% rule)
• Weekend assignments are rare to non-existent
• Longer assignments over several days only with explicit consent
• Opportunities for professional and personal development
• Private pension plan (salary conversion)
• JobRad
• Team events
• Possibility for job-related benefits