Service Technician (m/f/d) Security Systems

We’re looking for a Service Technician (m/f/d) for Security Technology on behalf of our client.

Welcome to Essen!

Join a leading security and telecommunications company with nearly 60 years of expertise, ranging from fire alarms and voice alerts to full-scale security solutions for businesses of all sizes.

As part of a team of over 500 colleagues, you’ll work on exciting projects using the latest tech, helping people and businesses stay safe. Here, you’ll have the chance to make a real difference for our customers and for a secure future.

You’ll be based in a modern branch in Essen, featuring bright, high-tech offices right in the heart of one of the Ruhr area’s top innovation hubs. Essen is all about progress, energy, and digital transformation—surrounded by pros in electrical engineering, networking, and IT infrastructure. It’s the perfect spot for forward-thinking work and networking with strong regional partners.

Your Role in the Company

In this role, you’ll be responsible for the professional installation, maintenance, and repair of security systems. You’ll work independently on a variety of projects, making sure everything runs smoothly—from setup and commissioning to long-term support.

Your tasks at a glance:

• Independent assembly, installation, programming, and commissioning of intruder alarms, fire alarms, access control, CCTV, voice alarms, and electro-acoustic systems.
• Creating and maintaining technical docs like wiring plans and site sketches, including documentation according to quality management standards.
• Handling measurements and testing according to current standards (DIN VDE, EN 54, DIN 14675) and writing up the reports.
• Maintenance, servicing, and troubleshooting of existing systems with detailed documentation.
• Chatting and coordinating with customers, clients, and suppliers, plus providing on-site, phone, or remote training and support.
• Gathering customer feedback on things like order upgrades or satisfaction, and working closely with the Project Manager on billing.
• Taking part in the on-call rotation.

What You Bring to the Table

• A completed vocational degree in electrical engineering, IT/telecommunications, or similar (e.g., Electronics Technician for Energy and Building Technology, Systems Electronics Technician, or IT Specialist for System Integration).
• Several years of experience in electrical engineering, security tech, or IT systems.
• Hands-on experience in assembly, service, commissioning, and maintenance of security systems.
• Solid knowledge in at least one area: intruder alarms, fire alarms, video surveillance, access control, or voice/electro-acoustic systems.
• Familiarity with relevant standards: DIN VDE, EN 54, DIN 14675, DIN 4102, MLAR.
• Basic knowledge of business, IT, and computer systems.
• An independent, structured, and solution-oriented way of working.
• High reliability, commitment, and a "get it done" attitude.
• Strong communication skills, teamwork, and a focus on the customer.
• A confident, professional, and friendly manner.
• Fluent German (C1 level).
• A Class B driver’s license.

Perks of the Job

• Permanent employment contract.
• A crisis-proof industry.
• 30 days of vacation.
• 40-hour work week.
• Modern testing equipment and tech (iPhone, iPad).
• A company car, also available for private use (1% rule).
• Weekend work is rare to non-existent.
• Multi-day assignments only happen if you explicitly agree to them.
• Training and development opportunities for your professional and personal growth.
• Private pension scheme (salary conversion).
• "JobRad" (bike leasing).
• Team events.
• Option for non-cash benefits.